Frequently Asked Questions

Got questions? We’ve got answers. Whether you’re shopping for new, used, or scratch-and-dent appliances, or need expert installation and repair, these FAQs cover everything you need to know about Premier Appliance Solutions.

Inventory & Sales

What types of appliances do you sell?

We sell new, used, and scratch-and-dent appliances, including refrigerators, washers, dryers, ovens, and more.

Can I see your inventory before buying?

Absolutely! Contact us to reserve an appliance and check it out in-store, or schedule delivery right to your home.

Do you offer discounts or specials?

Yes! We regularly feature scratch-and-dent deals, seasonal promotions, and special discounts for veterans and first responders.

What payment options do you accept?

We accept cash and credit cards (a 3% processing fee applies to credit card payments), along with flexible lease-to-own financing through Acima, Snap, and Synchrony for those who’d rather pay over time.

Delivery & Installation

Do you deliver and install appliances?

Yes. Our licensed technicians provide safe, reliable delivery and professional installation for every appliance we sell.

How soon can you deliver or install?

Delivery and installation times vary based on inventory and your location. Contact us to schedule your preferred time.

Are there additional fees for delivery or installation?

A flat $199 covers delivery, installation, and removal of your old appliance.

Service & Repairs

Do you provide appliance repair for items we didn’t buy from you?

Yes! We repair appliances for all customers across Carroll, Baltimore, Howard, and Anne Arundel Counties.

Are your technicians licensed and insured?

Absolutely. All our technicians are fully licensed, insured, and experienced.

Do you offer emergency or same-day service?

Yes, we’re available 7 days a week, including emergency service calls, with no upcharges for emergencies.

Warranties & Guarantees

Do your appliances come with a warranty?

All new appliances come with manufacturer warranties. Used and scratch-and-dent appliances come with a limited warranty, which our team will review with you at purchase.

What if my appliance has an issue after installation?

Our team provides full service support, including repairs and adjustments. Contact us, and we’ll schedule a service visit promptly.

Service Areas

Where do you provide sales and service?

We typically service a 30-mile radius around our store at 3152 Baltimore Blvd, Finksburg, MD 21048, covering Carroll, Baltimore, Howard, and Anne Arundel Counties. This includes towns like Westminster, Owings Mills, Finksburg, Reisterstown, Eldersburg, and Hampstead.

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